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Thank you for shopping with Heritage Pages. We are committed to ensuring your satisfaction with every purchase. Please review our Return Policy below:

Returns

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. To be eligible for a return, your item must be:

• In the same condition that you received it
• Unused and unopened
• In its original packaging
• Accompanied by the receipt or proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

• Customized or personalized products
• Digital downloads or electronic goods
• Items marked as “Final Sale”
• Gift cards

How to Initiate a Return

To start a return, please contact us at support@heritagepages.com with your order number and reason for return.
Once your return is approved, we will provide detailed instructions on how and where to send your package.

Please note: Returns sent without prior approval may not be accepted.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed back to your original method of payment within 5–7 business days.
Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at support@heritagepages.com with photos of the item and packaging.
We will arrange a replacement or refund at no additional cost.

Questions?

For any questions about returns or refunds, please reach out to our team at support@heritagepages.com.
We are happy to assist you!